INTUIT vs ADP: Payroll Service Comparison


INTUIT vs ADP: Payroll Service Comparison

Table of Contents
– Overview of Intuit and ADP
– Pricing and Features
– Ease of Use
– Integration and Apps
– Customer Support
– Security
– Conclusion

Overview of Intuit and ADP

Intuit and ADP are two of the most popular payroll service providers for small and medium-sized businesses. Choosing the right payroll service is crucial for handling paychecks, taxes, and other payroll tasks seamlessly. In this article, we will compare the key features, pricing, and other factors to consider when deciding between Intuit and ADP.

Intuit is the company behind QuickBooks, TurboTax, and Mint. Its payroll services are designed to integrate smoothly with QuickBooks for small business accounting. ADP is one of the largest payroll providers worldwide, with more advanced features designed for medium and large-scale businesses.

Intuit Payroll Services

– Offered under QuickBooks Payroll name
– Designed for small businesses
– Seamless integration with QuickBooks Online and Desktop
– Mobile app for managing payroll on the go

ADP Payroll Services

– Offered under ADP Workforce Now name
– Designed for medium and large businesses
– Integration with major accounting platforms
– Robust mobile app and employee portal

Both providers offer full service payroll, including calculating payroll taxes, printing checks, paying taxes, and year-end tax filing. Key differences lie in pricing, features, and ease of use.

Pricing and Features

Intuit and ADP offer a range of pricing plans based on number of employees, pay frequency, and features.

Intuit Payroll Pricing

Intuit bases its pricing on number of employees and pay frequency. Features are tiered across Basic, Premium, and Elite plans.

– Basic Payroll: $45/month base + $4 per employee per month
– Premium Payroll: $75/month base + $8 per employee per month
– Elite Payroll: $125/month base + $10 per employee per month

Key features like paycheck calculations, tax payments, and filings are included in all plans. Higher tiers add more advanced features like contractor payments, employee self service, and time tracking.

Adp Payroll Pricing

ADP offers more customized quotes based on your needs. Pricing starts at:

– $126 base fee per month
– $4 per employee per month

ADP offers robust features across all plans, including:

– Payroll tax filing
-HR and benefits administration
– Automated tax calculations
– Employee portal and mobile app
– Integrations with major accounting platforms

ADP offers add-ons like time and attendance tracking and workers compensation administration at an additional cost.

Overall, Intuit’s prices are more affordable for very small businesses, while ADP offers more robust payroll features that become more cost effective at larger employee counts.

Ease of Use

Intuit payroll services are designed to be easy-to-use for small business owners without dedicated payroll administrators. ADP offers more advanced options suitable for larger businesses.

Intuit Ease of Use

– Step-by-step wizards for setup
– Dedicated QuickBooks Payroll mobile app
– Email and chat support included
– Seamless integration if using QuickBooks already

Intuit is great for small business owners handling payroll themselves or with a bookkeeper. It avoids jargon and uses wizards for ease of setup. Its mobile app enables processing payroll from anywhere.

ADP Ease of Use

– Custom onboarding process
– ADP mobile app for employees and administrators
– Phone, email, and chat support
– Custom training and support options

ADP provides tailored onboarding and training for larger businesses with dedicated payroll staff. The dashboard offers advanced controls and configuration options suitable for complex needs. Employees can access their payroll details and make changes easily through the mobile app.

For simple payroll needs, Intuit offers better ease of use. ADP has more advanced options suitable for larger businesses.

Integration and Apps

Intuit Payroll seamlessly integrates with QuickBooks desktop and online accounting software. ADP offers integration with several major accounting platforms.

Intuit Integration

– Tight integration with QuickBooks
– Sync payroll transactions and eliminate dual entry
– Compatible with QuickBooks Online and Desktop

For QuickBooks users, Intuit Payroll offers full syncing of payroll data. All payroll transactions auto-sync with the accounting system. This avoids dual data entry and keeps everything reconciled in one place.

ADP Integration

– Offers integration with QuickBooks Online and Desktop
– Also integrates with major platforms like NetSuite, Microsoft Dynamics, Acumatica
– Can also export payroll data to CSV/Excel

ADP provides integration with QuickBooks as well as other major accounting platforms like NetSuite and Dynamics. This gives larger businesses more flexibility. Beyond accounting software, ADP also connects with benefits administration, hiring, and HR platforms.

If using QuickBooks, Intuit offers the tightest integration. For other systems, ADP integrates well.

Apps and Add-Ons

Both Intuit and ADP offer various add-ons to expand features for specialized needs.

Intuit Apps and Add-Ons

– Intuit Time Tracking app
– Intuit QuickBooks Workers Comp
– Apps for equity management and 401(k) administration

Intuit provides add-on apps for specialized needs like time tracking, workers comp insurance, and employee benefits management.

ADP Apps and Add-Ons

– ADP Time and Attendance Management
– ADP HR Management
– ADP Benefits Administration
– ADP Retirement Services
– ADP Compliance Services

ADP has a more extensive list of specialized add-ons for each aspect of workforce management, such as time tracking, HR issues, benefits, retirement plans, and compliance needs.

The wider range of add-ons makes ADP more suitable for advanced needs as a business scales up. Intuit meets the needs of most small businesses.

Customer Support

Intuit Payroll offers email and chat support with extended hours. ADP provides 24/7 phone support along with other options.

Intuit Customer Support

– Email and chat support
– Support hours: Extended hours 6am – 7pm PST
– Quick start and how-to guides
– Active online user community for questions

Intuit offers reliable email and chat customer support during extended business hours. Its website also provides extensive resources and guides for helping yourself troubleshoot issues.

ADP Customer Support

– 24/7 phone, email, and chat support
– Direct support representative assigned
– Online knowledge base and how-to guides
– In-person support options available

ADP offers 24/7 phone support which is extremely useful for time-sensitive issues that can arise with payroll. Larger clients can opt for an assigned payroll expert for personalized service. ADP also has a comprehensive online knowledge base.

For small business owners, Intuit’s email and chat support should suffice. Larger businesses will benefit from ADP’s phone and personalized support options.


Payroll platforms handle highly sensitive information, so security is a top concern. Intuit and ADP both leverage robust measures to ensure data protection.

Intuit Payroll Security

– 256-bit SSL data encryption
– Regular third-party security audits
– Data center physical security protections
– Strong password policies

Intuit uses banking-level encryption and advanced firewalls to secure payroll data. It conducts regular audits and upgrades to meet security standards. Physical and access controls at data centers prevent unauthorized access.

ADP Security

– 256-bit SSL encryption for data
– Security protocols validated by third-party audits
– SOC 1 Type 2 and SOC 2 Type 2 audits of data centers
– All-employee security training programs

Similar to Intuit, ADP relies on sophisticated encryption, firewalls, audits, and access controls. Its data centers are formally audited to SOC 2 Type 2 standards for external reporting. ADP also has mandatory security training for its payroll experts.

Both Intuit and ADP leverage robust security protections suitable for highly sensitive payroll data. Larger businesses may benefit from ADP’s additional compliance audits.


When choosing between Intuit and ADP for your business’s payroll, consider your business size, specific features needed, ease of use, customer support requirements, and budget.

Key Points:

– Intuit is more affordable for very small businesses and seamlessly integrates with QuickBooks.

– ADP offers more features and customization suitable for larger businesses.

– Intuit has easier onboarding while ADP provides robust training and support.

– Both offer phone, email, and chat support but ADP also provides 24/7 phone support.

– Security protections are very robust on both platforms.

In summary, Intuit is ideal for small businesses already using QuickBooks. ADP is better suited for medium or larger businesses that need customized payroll features and dedicated ongoing support and training. Assess your specific payroll needs and choose the provider that best aligns.

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