How to Recover or Access Your Intuit Account

Intuit products like TurboTax, QuickBooks, Mint, and Credit Karma are used by millions of customers worldwide. With so many users relying on Intuit’s software and services, it’s common for some to encounter situations where they get locked out of their account or forget login credentials. Fortunately, Intuit provides ways for customers to recover and gain access to their accounts. This article outlines the steps for Intuit account recovery and access.

Resetting Your Password

If you know your Intuit username but have forgotten the password, you can reset your password through Intuit’s password recovery options.

On the Intuit login page:

– Click the “Forgot username or password?” link.

– Enter your Intuit email address and click Submit.

– Click the Reset Password button in the email Intuit sends you.

– Create a new password and click Submit.

Within QuickBooks Online:

– On the sign in page, click “Forgot password?”.

– Enter the email address associated with your QBO account and click Continue.

– Click the link in the password reset email from Intuit.

– Create and confirm your new password.

Within Mint:

– From the Mint sign in page, click “Forgot password?”

– Input your username or email address and click Continue.

– Click the link in the password reset email from Intuit.

– Create and confirm your new password.

Within TurboTax:

– On the TurboTax sign in page, click “Forgot username or password?”

– Enter your email address and click Continue.

– In the email from Intuit, select Reset Password.

– Create and confirm your new password.

Recovering Your Username

If you’ve forgotten your Intuit username, you can recover it by having a password reset email sent to the address associated with your account.

– From the Intuit login page, click “Forgot username or password?”.

– Enter the email address linked to your account.

– Click the username reminder link within the email sent by Intuit.

– Your Intuit username will be displayed on the next page.

Verifying Your Identity

For additional security, Intuit may prompt you to verify your identity before allowing a password reset. The verification methods include:

– Security questions: Answer prompted questions based on info you set up for account recovery.

– Code via text/email: Enter the verification code sent to your phone or email.

– Call for verification: Speak to an Intuit agent to confirm your identity over the phone.

– Account activity: Confirm recent transactions from your Intuit account history.

Providing correct responses will confirm you are the account owner. Follow the on-screen instructions to complete the identity verification.

Regaining Access with Account Key

For QuickBooks Online, you can sign in using your account key if you’ve lost your regular login credentials.

To locate your account key:

– From QBO sign in, click “Sign in with your account key”

– Click the account key reminder link if you don’t have this info

– Enter your account key on the next screen to access your QBO account

## Using Single Sign-On

If you login to your Intuit product through a single sign-on (SSO) platform like Google or Facebook, you can use this to regain access if locked out of your Intuit account.

– On the Intuit sign in page, click the SSO provider icon you use.

– Complete the SSO provider’s login process with your username/password.

– This will log you into your linked Intuit account.

Contacting Customer Support

If you cannot reset your credentials or verify your identity, reach out to Intuit customer support:

– TurboTax: Call (800) 944-8596 or chat online.

– QuickBooks: Call (800) 308-6881 or chat online.

– Mint: Click “Contact Us” on Mint login page to email.

– Credit Karma: Click “Help” then “Contact Us” to email.

An Intuit agent can further assist with account access after confirming your identity.

Changing Security Settings

Once you regain access to your Intuit account, take steps to avoid future lockouts:

– Update your password to something secure.

– Remove old email addresses or phone numbers.

– Add current contact info for verification.

– Review security questions and update if needed.

– Turn on two-step verification for added security.

Creating New Accounts

If you are unable to recover your existing Intuit account through the steps outlined, you may need to create a new account.

– For TurboTax, QuickBooks, Mint, and Credit Karma – visit the website and sign up for a new account.

– When creating your new account, use different login credentials than your old account if possible.

– Contact Intuit support to see if your data or transactions can be transferred over.

– Update your login information anywhere you have your Intuit account linked.

By properly maintaining your Intuit account credentials and contact information, you can avoid the hassle of losing access. But if you do get locked out, use Intuit’s password reset options, identity verification, account key, and customer support to quickly regain access. With proactive security measures, you can keep control of your important Intuit data.